Cases 100,000 suitcases a day? Put them in your iPad Until recently, paper was one of the most important tools for loading your suitcase into the boot of your aircraft. But that will soon change:…Digital StudioAugust 24, 2020
Thoughts 15 design sprints in 12 months: what we learned so far On what a design sprint is, but also what it’s not When I started at KLM Royal Dutch Airlines’ Digital Transformation program a year ago,…Digital StudioSeptember 4, 2020
Cases Take the robot out of yourself: employ a virtual employee Evelien is your new colleague. She works all day long, never takes coffee breaks and never complains that she finds her work boring. Yet she…Digital StudioAugust 30, 2020